Returns & Exchanges
At The Grounding Co, we want you to feel completely at home in our apparel; if your purchase isn't a perfect fit, we offer easy returns within 30 days of delivery. Please ensure all items are unworn, unwashed, and include original tags to be eligible for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, a prepaid shipping label will be sent to your email address for you to print at home.
- 3.Pack and Ship
Place the items in their original packaging, attach the prepaid label securely to the outside, and drop the package off at any authorized carrier location.
- 4.Receive Your Refund
After our warehouse team inspects your return, we will process your refund to the original payment method or ship out your exchange within 5-7 business days.