Frequently Asked Questions

Everything you need to know about your order and our sustainable fashion.

How long will it take to receive my order?

Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout for faster delivery.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I ensure I'm ordering the right size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit.

Are your materials sustainably sourced?

Yes, The Grounding Co is committed to ethical fashion. We use organic cotton, recycled polyester, and eco-friendly dyes in all our collections.

Can I change or cancel my order after it's placed?

Orders are processed quickly, but we have a 1-hour window where changes can be made. Please contact our support team immediately if you need to modify your order.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.